Counselling and Wellbeing: The appointment booking system is changing
Dec 07, 2018
Counselling and Wellbeing are currently updating their appointment booking system to a new process.
Going forward once the online referral form has been completed, instead of booking their own appointments, a member of Counselling and Wellbeing will now be contacting the student or colleague by telephone within two days, to discuss their Wellbeing needs and book them an appointment within an appropriate timeframe. We are hoping this will reduce waiting times and help those to discuss support needs sooner.
As we are currently moving in to this new process there may be a delay in receiving an appointment but please be assured that we working to resolve this. Those in urgent need are being prioritised.
If you have any questions about this new process please contact us by telephone on ext. 50023 or Email firstname.lastname@example.org.