Library makes changes to overdue items process
Nov 14, 2017
We want to replace lost books as soon as possible and will be invoicing staff once your books have gone seven weeks overdue.
Your book becomes overdue when you’ve had it on loan for a year or if it’s been requested by somebody else.
After your book goes overdue, you have 13 weeks until you become liable for the replacement cost of the book as it will have entered our re-ordering process.
We’ve improved the payment process, meaning that you can now pay online via the ‘my account’ feature on library search and in person at our library kiosks.
If you think you’re likely to have difficulties returning your items, contact us either by email on firstname.lastname@example.org or by phone on 0161 295 5535. The sooner we know, the quicker we can reach a solution.