Sep 13, 2017
We are currently experiencing an intermittent but serious issue with Equitrac, the software managing the release of documents from printers. There have been some reported incidents where colleagues have tried to release their documents at one printer, but the printing has released from a different printer, elsewhere in the University.
The issue has been escalated with our suppliers who are working with Library and Digital IT colleagues to resolve it as a matter of urgency. Until then, please do not print out documents that may be confidential in nature.
If you need further information or help, please contact firstname.lastname@example.org or telephone Angela Walker ext 56229.