Salford Staff Channel : News


Record response rate achieved at Salford for the National Student Survey 2012

May 04, 2012

The National Student Survey (NSS) finally closed last Monday 30 April after a thirteen week period. The survey is sent to all eligible students, mainly those in their final year and good rates of return are vital, since the student feedback is used to help us improve what we do and how we do it.

We are delighted to be able to announce that the University's overall response rate was our highest ever at 72 per cent, almost 3 per cent higher than last year. It is also above the overall sector response rate which stands at 68 per cent.
Eight schools achieved or exceeded our internal target rate of 70 per cent set at the beginning of the campaign.

Furthermore, all JACS Level 3 subjects exceeded the 50 per cent response rate, and all those with a minimum of 23 respondents will be eligible to feature on the important Unistats’ website. This is a website that many prospective students consult when considering their application for a place at university.

Professor Huw Morris, who championed the project, said:  "I am absolutely delighted that not only did we meet our overall target of 70 per cent, we exceeded it. This is Salford's highest response rate and it is even more remarkable in that it was achieved with the largest student population ever submitted for the survey. The success was due in no small part to the effective team work involved by colleagues from Schools, the Students’ Union and Professional Administrative Services, the roadshows and numerous initiatives going on within the Schools. I would like to extend my sincere thanks to everyone involved for all their hard work." 
The NSS is commissioned by the Higher Education Funding Council for England (HEFCE) and conducted by independent market research agency Ipsos MORI, meaning all responses are anonymous. Ipsos MORI will deliver results to universities in a phased approach, with preview data available in August and full publication in September.
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Below is a chart showing the NSS response rate by JACS Level 3.