The Hub FAQs
Jun 28, 2019
Why are we getting a new staff intranet?
Currently our staff channel sits on an open website, The Hub will be a closed space only accessible by colleagues. With easy navigation, you will be able to access university news, policies and advice your fingertips.
What are the key changes?
- A personalised homepage
- Opportunity to leave feedback
- Access to all Office 365 tools from your homepages, including Teams, Outlook and Yammer
- Comment and like functions
- Specialised sections for a range of departments
- A more secure space
How can I access The Hub?
To access The Hub go to https://testlivesalfordac.sharepoint.com/sites/UoS_Staff
When accessing The Hub for the first time you may need to login with your University email address and password. This will occur for each browser and/or PC you login to, but only on the first launch.
From 8 July The Hub will be the default browser homepage for all colleagues.
What about students?
The Hub is accessible by colleagues only. A separate Student Hub will be launching in a few months – we’ll keep you updated on this nearer to launch.
How does this link to salford.ac.uk?
The Hub will focus on internal news and information. Our website will be external-facing, providing information to prospective students.
Has the navigation changed?
There are lots of new features to take advantage of on The Hub's hompage. You can see some of these here:
What is happening to the old staff channel?
You can find a link to the old staff channel at the bottom of The Hub homepage. This will stay live for a few months.
I have a story for The Hub, who do I contact?
In the first instance please go to the content editor of your department.
HR– Peter Tasker, Kate Oliver & Simon Povey
MRER– Anne-Louise Jeune
Estates & Facilities– Wendy Paterson & Neva Mowl
Finance– Kimberley Nunn
QEO – Calum Thomson
DSAS– Graham Rimmer
Health & Safety – Claire Whittaker
DIT– Shirin Bachoo
Legal Services– Elizabeth Stoner
If you belong to a school or department not listed above email Internalcommsfirstname.lastname@example.org
Can anyone else see 'My Recent Documents' on their view of the The Hub?
No, only you can see these documents. Office 365 is integrated with The Hub, which is why we’re able to display your most recent documents.
If I encounter any technical errors who should I contact?
For assistance please email the Digital IT Service Desk – digital-ITservicedesk@salford.ac.uk 52444
What is Yammer?
Yammer is accessible from The Hub homepage and you can also use the app. It is an internal focused app which allows US to have conversations across the University on any subject. It works in groups and conversations are focused on the subject of the group.
What's the difference between Yammer and Teams?
Teams is closed and member specific - the purpose of Teams is collaborating on documents and projects. Yammer is an open, broader conversational tool where you can tell others about the great things you’ve done, or ask questions across the University. If you're a fan of debating and polls, this is for you.
Why should I post on Yammer?
Yammer is a great tool to allow us to work collaborate across disciplines. It allows each person in the University to discuss their interests. Yammer is a great place to shout about something you’re proud of, ask a question about something you’ve heard or engage with messages from other communications.
Will there be any Yammer training sessions available?
There is a Yammer 101 group with help guides. You could also post questions in this group to get an answer. The user guide is pinned to the ‘All company’ page so people can get to it from there. Some workshops and drop-ins are being planned and we have Modern Workplace champions throughout the University who will be around to help in your area.
I want to create a group in Yammer, how do I promote it?
When a new group is created, it gets posted on ‘All company’ as a new group. When people use the search function in Yammer, they will search for a common interest e.g. film, football, robotics so make sure you name your group something that people will be able to relate to. Yammer also has a discovery feed which loads when you first open the app. It will show you content currently popular in other groups you don’t follow, giving people a chance to explore new groups.
How do I know which groups exist?
When you open Yammer, a ‘discovery’ feed will show you other currently popular groups. You can also search (virtually everything is searchable in Yammer) content, names and text contributions so you can easily find a group which is of interest for you. If you can't find one of interest create your own and get posting!
Who can access Yammer?
Only your colleagues can join, so your communications on Yammer are secure and visible only to people within the University.
What groups am I allowed to set-up?
You can set up groups to discuss work, hobbies, news, TV, cooking, sport … anything really. As long as the topic, contents and discussions in the group comply with an AUP, which you can read here.
Can I upload a document to Yammer?
Yes, for information how to do this go here.
What is the difference between private and public access in a Yammer group?
Private means that only those who have been granted permission to the group can view its contents. The administrator of the group will determine who has access, either by adding users to the group, or accepting requests. Public means that anyone with the University can access the group without needing to have permission granted.
Should I set up my group with private or public access?
Essentially, it depends on what you want people to see. We want Yammer to be a way of connecting with colleagues outside your immediate network and to use it as an open forum, so our recommendation is that you set your group up as public access. If the content you’re posting should only be seen by certain individuals, such as project or team groups, then set these up as private. However, if your group is intended to host team or project content and discussion, then Microsoft Teams could be used instead.